POINT OF VIEW CONSULTING

Privacy Policy

[Last updated: 9 August 2026]

Point Of View Consulting Limited ("Point of View Consulting", "POVC", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, engage with us about our services or work with us.

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PRIVACY POLICY #1

Who we are

Point Of View Consulting Limited is a company registered in England and Wales.

Company number: 15830904
Registered office: C/O Raw Accounting Ltd, Second Floor, 2 Broad Street, Wokingham, Berkshire, England, RG40 1AB
Website:
povconsulting.co.uk

For the purposes of United Kingdom data protection law, Point Of View Consulting Limited is the data controller for the personal information described in this Privacy Policy.

For questions about this policy or how we use your personal information, please contact us using the contact details provided on our website.

PRIVACY POLICY #2

Information we collect

We may collect and process personal information including:

  • your name;

  • your business email address;

  • your telephone number;

  • the organisation you work for and your role;

  • information you provide through our website contact forms;

  • correspondence and information you provide when communicating with us by email, telephone, video meeting or other means;

  • information relating to enquiries, proposals and potential or existing consultancy engagements;

  • professional information that you or your organisation provide to us during an engagement; and

  • technical information generated when you use our website, including information collected through cookies and similar technologies.

Where we undertake consultancy work for an organisation, we may also receive personal information about its employees, customers, suppliers or other business contacts where this is relevant to the engagement.

We ask clients not to provide personal information that is unnecessary for the work we have been engaged to undertake.

PRIVACY POLICY #3

We may obtain personal information:

  • directly from you;

  • from the organisation you work for;

  • through our website;

  • through email, telephone calls and meetings;

  • through professional networking and business development activities, including LinkedIn;

  • from publicly available professional and business sources;

  • from referrals and introductions; and

  • from information provided to us as part of a consultancy engagement.

How we collect information

PRIVACY POLICY #4

We may use personal information to:

  • respond to enquiries;

  • arrange and conduct meetings;

  • understand potential client requirements;

  • prepare proposals and agree consultancy engagements;

  • provide consultancy and advisory services;

  • communicate with clients and other business contacts;

  • administer client relationships and maintain appropriate business records;

  • manage invoices, payments and accounting;

  • improve and develop our services;

  • maintain and develop professional relationships;

  • undertake appropriate business-to-business marketing;

  • comply with our contractual, legal and regulatory obligations; and

  • establish, exercise or defend legal claims where necessary.

We only use personal information where we have a lawful basis for doing so.

Depending on the circumstances, this may include processing that is necessary to perform a contract or take steps before entering into a contract, processing necessary to comply with a legal obligation, processing necessary for our legitimate business interests where those interests are not overridden by your rights and interests, or processing based on your consent where consent is required.

How we use your information

PRIVACY POLICY #5

We may use professional contact information to communicate with organisations and business contacts about Point of View Consulting and services that we reasonably believe may be relevant to them.

Where required, we will obtain consent before sending marketing communications. Where permitted by law, we may rely on our legitimate interests in developing our business and maintaining professional relationships.

You can ask us to stop using your personal information for direct marketing at any time by contacting us or using any opt-out mechanism provided in the communication.

We will respect such requests and may retain limited information on a suppression list to ensure that we do not contact you again for marketing purposes.

The rules are slightly different for limited companies and other corporate subscribers versus sole traders and certain partnerships. The ICO confirms that unsolicited business-to-business email to corporate subscribers does not generally require prior consent under the Privacy and Electronic Communications Regulations 2003 (PECR), although the United Kingdom General Data Protection Regulation (UK GDPR) still applies where personal information is being used and recipients have an absolute right to object to direct marketing.

Business development and marketing

PRIVACY POLICY #6

How we share information

We do not sell personal information.

We may use trusted service providers to support the operation of our business. These may include providers of:

  • website hosting and website services;

  • email and productivity software;

  • cloud storage;

  • video conferencing;

  • meeting scheduling;

  • accounting and professional services;

  • customer and business relationship management; and

  • Artificial Intelligence (AI) and other technology services where appropriate.

Our current technology providers may include Squarespace, Microsoft, Calendly, Dropbox, Zoom, Google, OpenAI and Anthropic.

Where a service provider processes personal information on our behalf, we expect it to handle that information appropriately and in accordance with applicable data-protection requirements.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

PRIVACY POLICY #7

Artificial Intelligence

Point of View Consulting may use Artificial Intelligence (AI) tools to assist with research, analysis, drafting and other aspects of its business and consultancy work.

We take reasonable steps to avoid providing personal or confidential client information to AI services where it is unnecessary to do so.

Where use of an AI service involves client information, its use will be subject to appropriate confidentiality, contractual and data-protection considerations.

AI tools do not replace professional judgement. Outputs used in our work are subject to appropriate human review.

PRIVACY POLICY #8

International transfers

Some of the technology and service providers we use operate internationally. As a result, personal information may be processed or transferred outside the United Kingdom, including to the United States.

Where personal information is transferred outside the United Kingdom, we take reasonable steps to ensure that an appropriate lawful transfer mechanism or safeguard is in place where required by United Kingdom data-protection law.

These safeguards may include adequacy regulations, approved contractual safeguards or other recognised international data-transfer mechanisms.

PRIVACY POLICY #9

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting contractual, accounting, legal and regulatory requirements.

Different types of information may therefore be retained for different periods.

We periodically review information we hold and delete or securely dispose of information that we no longer reasonably need.

How long we keep information

PRIVACY POLICY #10

How we protect information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures are reviewed as our business, technology and information-security requirements develop.

No method of electronic transmission or storage can, however, be guaranteed to be completely secure.

PRIVACY POLICY #11

Cookies and website analytics

Our website is hosted using Squarespace and may use cookies and similar technologies that are necessary for the operation of the website or that support functions such as website analytics.

More information about the cookies used on this website and the choices available to visitors will be provided in our Cookie Policy.

We are currently reviewing the website's cookie configuration and will update our policies where necessary.

PRIVACY POLICY #13

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Depending on the circumstances, United Kingdom data-protection law may give you rights relating to your personal information, including the right to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete personal information in certain circumstances;

  • ask us to restrict how personal information is used in certain circumstances;

  • object to certain processing, including direct marketing;

  • request transfer of certain information where applicable; and

  • withdraw consent where we rely on consent.

These rights are subject to the circumstances and exemptions provided by applicable law.

To exercise your rights, please contact us using the contact details provided on our website.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the United Kingdom's data-protection regulator.

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Information Commissioner's Office

Your data-protection rights

PRIVACY POLICY #14

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

The latest version will be published on this website and the "Last updated" date will be changed accordingly.